CULTD Terms & Conditions
Effective Date: October 8, 2025
These Terms & Conditions ("Terms") form a binding agreement between CULTD Ltd ("CULTD", "we", "us") and the business entity or person that signs up for, subscribes to, or otherwise uses our Platform or Services ("Client", "you"). These Terms convert and adapt the provisions of our Master Services Agreement (MSA), Privacy Policy and Disclaimer into a website-ready, click-wrap contract suitable for self-service signups and enterprise onboarding.
By creating an account, checking "I agree," clicking a checkout button, or using the Platform, you accept these Terms. If you do not accept them, do not use the Platform.
1. Definitions and Scope
1.1 Definitions
- Platform / Services: CULTD's proprietary web platform, including KOL Discovery & CRM, Influence Score, GrindFi campaign engine, analytics, AI-driven automation, and add-ons.
- Order Form: any written order, checkout confirmation, invoice or subscription that sets out fees, scope and special terms.
- Community Content: content created by third-party campaign participants (grinders, KOLs, users) in Client campaigns. CULTD does not pre-approve Community Content.
1.2 Scope
These Terms govern use of the Platform and any Services purchased via the website unless a separately executed Order Form or MSA explicitly states different terms (in which case the Order Form / MSA will control for that engagement). Enterprise/bespoke relationships remain available under separately negotiated MSAs.
2. Clickwrap Acceptance; Order Forms; Priority
2.1 Clickwrap
These Terms are binding when you (a) create an account, (b) click "I agree" or equivalent, (c) complete checkout, or (d) otherwise use the Platform. You acknowledge that you have read and understood these Terms, the Privacy Policy and any referenced DPA.
2.2 Order Forms & Enterprise
Standard website subscriptions are governed by these Terms. Any executed Order Form or negotiated MSA governs only to the extent it expressly varies these Terms. For bespoke/enterprise deals (e.g., $15,000/month or otherwise designated), the parties will execute an MSA or Order Form; such documents prevail over these Terms where they conflict.
3. Services; Modifications; Service Levels
3.1 Services
CULTD provides Platform access, campaign tooling, scoring algorithms, leaderboards, reward engines, analytics, and optional managed services as ordered. Features may change, be added, or removed from time to time.
3.2 Changes to Platform
CULTD may update or modify the Platform. Material changes that materially degrade core functionality will trigger at least 30 days' notice and a limited right for Client to terminate (see Section 16). Routine enhancements and maintenance do not entitle Client to terminate.
3.3 Service Availability & Credit
CULTD aims for 99.0% monthly availability (excluding scheduled maintenance and force majeure). If availability falls below 95% in a calendar month, Client may request one service credit equal to 10% of that month's subscription fee. Service credits are Client's sole remedy for Platform unavailability.
4. Fees, Payment, Token Rules & Refunds
4.1 Fees & Plans
Fees, plans and minimum terms (e.g., Satoshi Starter, Attention Legends, Moon Mission) are posted at checkout and in the MSA/Order Forms. Payment obligations in an Order Form survive termination where stated.
4.2 Payment Methods
We accept payment by card (Stripe) and by cryptocurrency (BTC, ETH, or stablecoins) where shown at checkout or by agreement. Crypto invoices are due within 7 days unless otherwise agreed.
4.3 Token Payments
If Client elects to pay with tokens or to use tokens as reward pools in campaigns:
- CULTD may require token delivery into an escrow / multi-sig wallet prior to campaign start.
- The USD valuation used for invoicing is the 7-day VWAP / CoinMarketCap average at the time of invoicing (or another index specified in the Order Form).
- Client bears all market, liquidity, custody and tax risk. CULTD may refuse tokens that (a) are unlisted on recognised exchanges, (b) have average daily trading volume < USD 100,000, (c) present sanctions or legal risk, or (d) are subject to lock-ups/vesting unless agreed in writing.
4.4 No Refunds
All payments are non-refundable except where CULTD materially breaches these Terms and fails to cure within any applicable cure period.
4.5 Late Payment
Overdue balances accrue interest at 1.5% per month (or the legal maximum). CULTD may suspend access for material non-payment.
5. Client Obligations; Campaign Compliance; Community Content
5.1 Compliance
Client is solely responsible for ensuring campaigns comply with all applicable law (including securities, financial promotion, advertising, consumer protection, AML/KYC, tax, data protection and export control laws) and third-party platform rules (e.g., X/Twitter). CULTD provides growth tools and advisory materials but not legal, tax or financial advice.
5.2 Campaign Content & Tokens
Client warrants that all campaign materials, communications and token distributions are lawful, non-misleading and that Client holds all rights/permissions necessary to use and distribute Client materials and tokens.
5.3 Community Content
Community Content is user-generated; CULTD does not endorse or pre-screen it. Client accepts that Community Content may be inaccurate or infringing and indemnifies CULTD for claims arising from Community Content related to Client campaigns.
5.4 Non-Circumvention
For 12 months after the last date of service, Client will not directly contract or pay any KOL, influencer or participant that CULTD "Introduced" to Client to avoid fees. Breach entitles CULTD to liquidated damages equal to six (6) months of Client's average monthly fees paid to CULTD in the prior 12 months.
6. Influence Scores, Automated Decisions & Appeals
6.1 Proprietary Scoring & Trade Secrets
Influence Scores, scoring algorithms, bot detection, and reward allocation logic are CULTD proprietary trade secrets and will not be disclosed in raw form.
6.2 Automated Decisions & Profiling Rights
Automated processing is used to generate scores and allocate rewards. You have the right to request (i) a meaningful explanation of the decision logic, (ii) human review, and (iii) correction where a manifest error materially affected allocations. Submit requests to team@getcultd.com.
7. Moderation, Suspension & Reinstatement
7.1 Immediate Suspension Right
CULTD may suspend campaigns, participant accounts, automation features or access immediately if CULTD reasonably believes the activity: (a) is unlawful, (b) materially violates third-party platform rules, (c) creates material regulatory or reputational risk, or (d) evidences significant fraud.
7.2 Post-Suspension Review & Reinstatement
After any suspension, CULTD will complete an internal review within 72 hours and either reinstate services or provide written reasons.
8. Intellectual Property; Confidentiality; Publicity
8.1 CULTD IP
All right, title and interest in the Platform, software, algorithms, Influence Scores, GrindFi engine and related materials remain the exclusive property of CULTD. Client obtains a limited, non-exclusive, non-transferable license to use the Platform during the subscription term.
8.2 Client IP
Client retains ownership of its trademarks and campaign materials. Client grants CULTD a non-exclusive license to use Client IP for campaign execution, reporting and marketing case studies (unless Client opts out in writing within 14 days of campaign start).
8.3 Confidentiality
Each Party will protect Confidential Information of the other with at least the same care as it uses to protect its own confidential information.
9. Data Protection, Privacy & DPA
9.1 Privacy Policy
CULTD processes personal data in accordance with its Privacy Policy which is incorporated by reference.
9.2 DPA
For enterprise clients or as required by law, the parties will execute a GDPR/UK GDPR-compliant Data Processing Addendum (DPA).
9.3 Subprocessors & Transfers
CULTD uses subprocessors (hosting, payment providers, analytics). International transfers are protected by appropriate safeguards (SCCs, IDTA, or other legal mechanisms).
10. Reporting, Audits & Transparency
10.1 Reporting
CULTD provides aggregated campaign reports. Reports, reward outputs and scoring are final and binding absent manifest error.
10.2 Audit Rights
Client may request one audit in any 12-month period limited to non-proprietary metrics, subject to NDA, at Client's cost.
11. Liability, Insurance & Limitations
11.1 No Guarantee
CULTD provides tools and services but does not guarantee token prices, liquidity, TVL, market adoption, or specific user growth.
11.2 Aggregate Liability Cap
CULTD's aggregate liability will not exceed the greater of: (a) the aggregate fees actually paid by Client to CULTD in the 12 months immediately preceding the claim; or (b) USD 100,000. In no event will CULTD be liable for indirect, incidental, special, punitive or consequential damages.
11.3 Carve-outs
The liability cap does not apply to liability arising from CULTD's fraud, willful misconduct, breaches of confidentiality or obligations under a DPA.
12. Indemnities
12.1 Client Indemnity
Client indemnifies, defends and holds harmless CULTD from any third-party claims arising from: (a) Client campaign content, Community Content, tokens or rewards; (b) Client's breach of these Terms; (c) Client's non-compliance with law; (d) Client IP infringement.
12.2 CULTD Indemnity
CULTD will indemnify Client against third-party claims that the Platform (excluding Client content) infringes third-party IP, subject to the liability cap.
13. Sanctions, AML, Onboarding & Screening
13.1 Representations
Client represents and warrants it is not a sanctioned person or entity and will comply with applicable sanctions, export control and AML laws.
13.2 Screening & Right to Refuse
CULTD may perform sanctions, AML, KYC and other screening on onboarding or at any time. CULTD may suspend or terminate services if Client or beneficial owners appear on sanctions lists or pose regulatory risk.
14. Security, Vulnerability Disclosure & Good-Faith Research
14.1 Security
CULTD implements reasonable technical and organisational measures appropriate to the risk (encryption, access controls, logging).
14.2 Vulnerability Disclosure
We welcome responsible disclosure. Report security issues to security@getcultd.com. Good-faith researchers will be provided safe-harbour from legal action consistent with the policy.
15. Marketing, Publicity & Co-branded Claims
15.1 Publicity
Unless Client opts out in writing within 14 days of campaign start, CULTD may reference Client's name, logo and non-confidential outcomes in marketing and case studies.
15.2 Co-Branded Claims & Tokens
Any co-branded marketing content that references token value, financial performance, or returns must be pre-approved in writing by Client and include appropriate legal disclaimers.
16. Term, Termination & Effect
16.1 Term & Renewal
Subscriptions begin on the Effective Date and auto-renew for the same term unless either party gives notice prior to renewal.
16.2 Termination for Convenience
Either party may terminate with 30 days' written notice; termination does not relieve Client of payment obligations for any minimum committed term.
16.3 Termination for Cause
Either party may terminate for material breach that remains uncured for 14 days. CULTD may suspend or terminate immediately for illegal campaigns, material sanctions or fraud.
16.4 Effects of Termination
Upon termination, Client access ceases. Surviving obligations include: IP, confidentiality, indemnities, liability caps, non-circumvention, DPA obligations and any payment obligations accrued prior to termination.
17. Dispute Resolution, Governing Law & Equitable Relief
17.1 Governing Law
These Terms are governed by the laws of England & Wales.
17.2 Arbitration & Class Waiver
Disputes not resolved amicably within 30 days will be finally settled by arbitration under LCIA Rules, seated in London, in English. Both parties waive the right to participate in class, collective or representative actions.
18. Miscellaneous
18.1 Force Majeure
Neither party is liable for failure due to events beyond reasonable control (including but not limited to blockchain forks, third-party API changes, exchange outages, strikes, cyberattacks, government acts).
18.2 Assignment
Client may not assign these Terms without CULTD's prior written consent. CULTD may assign to an affiliate or in connection with a sale or reorganisation.
18.3 Severability
If any provision is invalid or unenforceable, the remainder remains in full force.
18.4 Entire Agreement
These Terms, the Order Form, any executed MSA and an executed DPA (if applicable) constitute the entire agreement between the parties and supersede prior proposals or agreements relating to the subject matter.
19. Contact
- Legal & Data Protection: team@getcultd.com
- Security: team@getcultd.com
- Billing & Support: team@getcultd.com