GetCULTD — Terms & Conditions

Effective Date: October 8, 2025

These Terms & Conditions ("Terms") form a binding agreement between GetCULTD Ltd ("GetCULTD", "we", "us") and the business entity or person that signs up for, subscribes to, or otherwise uses our Platform or Services ("Client", "you"). These Terms convert and adapt the provisions of our Master Services Agreement (MSA), Privacy Policy and Disclaimer into a website-ready, click-wrap contract suitable for self-service signups and enterprise onboarding. For reference, these Terms build on the MSA, Privacy Policy and Disclaimer in your project folder.

By creating an account, checking "I agree," clicking a checkout button, or using the Platform, you accept these Terms. If you do not accept them, do not use the Platform.

1. Definitions and Scope

1.1 Definitions.

  • Platform / Services: GetCULTD's proprietary web platform, including KOL Discovery & CRM, Influence Score, GrindFi campaign engine, analytics, AI-driven automation, and add-ons.
  • Order Form: any written order, checkout confirmation, invoice or subscription that sets out fees, scope and special terms.
  • Community Content: content created by third-party campaign participants (grinders, KOLs, users) in Client campaigns. GetCULTD does not pre-approve Community Content.

1.2 Scope.

These Terms govern use of the Platform and any Services purchased via the website unless a separately executed Order Form or MSA explicitly states different terms (in which case the Order Form / MSA will control for that engagement). Enterprise/bespoke relationships remain available under separately negotiated MSAs.

2. Clickwrap Acceptance; Order Forms; Priority

2.1 Clickwrap.

These Terms are binding when you (a) create an account, (b) click "I agree" or equivalent, (c) complete checkout, or (d) otherwise use the Platform. You acknowledge that you have read and understood these Terms, the Privacy Policy and any referenced DPA.

2.2 Order Forms & Enterprise.

Standard website subscriptions are governed by these Terms. Any executed Order Form or negotiated MSA governs only to the extent it expressly varies these Terms. For bespoke/enterprise deals (e.g., ≥ $15,000/month or otherwise designated), the parties will execute an MSA or Order Form; such documents prevail over these Terms where they conflict.

3. Services; Modifications; Service Levels

3.1 Services.

GetCULTD provides Platform access, campaign tooling, scoring algorithms, leaderboards, reward engines, analytics, and optional managed services as ordered. Features may change, be added, or removed from time to time.

3.2 Changes to Platform.

GetCULTD may update or modify the Platform. Material changes that materially degrade core functionality will trigger at least 30 days' notice and a limited right for Client to terminate (see Section 16). Routine enhancements and maintenance do not entitle Client to terminate.

3.3 Service Availability & Credit.

GetCULTD aims for 99.0% monthly availability (excluding scheduled maintenance and force majeure). If availability falls below 95% in a calendar month, Client may request one service credit equal to 10% of that month's subscription fee. Service credits are Client's sole remedy for Platform unavailability. (Availability measured by GetCULTD logs.)

4. Fees, Payment, Token Rules & Refunds

4.1 Fees & Plans.

Fees, plans and minimum terms (e.g., Satoshi Starter, Attention Legends, Moon Mission) are posted at checkout and in the MSA/Order Forms. Payment obligations in an Order Form survive termination where stated.

4.2 Payment Methods.

We accept payment by card (Stripe) and by cryptocurrency (BTC, ETH, or stablecoins) where shown at checkout or by agreement. Crypto invoices are due within 7 days unless otherwise agreed.

4.3 Token Payments — strict rules.

If Client elects to pay with tokens or to use tokens as reward pools in campaigns:

  • GetCULTD may require token delivery into an escrow / multi-sig wallet prior to campaign start.
  • The USD valuation used for invoicing is the 7-day VWAP / CoinMarketCap average at the time of invoicing (or another index specified in the Order Form).
  • Client bears all market, liquidity, custody and tax risk. GetCULTD may refuse tokens that (a) are unlisted on recognised exchanges, (b) have average daily trading volume < USD 100,000, (c) present sanctions or legal risk, or (d) are subject to lock-ups/vesting unless agreed in writing. Specific escrow, distribution mechanics and lock rules will be set in the Order Form.

4.4 No Refunds.

All payments are non-refundable except where GetCULTD materially breaches these Terms and fails to cure within any applicable cure period. Any refunds or credits (if offered) are subject to deduction for services already delivered.

4.5 Late Payment.

Overdue balances accrue interest at 1.5% per month (or the legal maximum). GetCULTD may suspend access for material non-payment.

5. Client Obligations; Campaign Compliance; Community Content

5.1 Compliance.

Client is solely responsible for ensuring campaigns comply with all applicable law (including securities, financial promotion, advertising, consumer protection, AML/KYC, tax, data protection and export control laws) and third-party platform rules (e.g., X/Twitter). GetCULTD provides growth tools and advisory materials but not legal, tax or financial advice.

5.2 Campaign Content & Tokens.

Client warrants that all campaign materials, communications and token distributions are lawful, non-misleading and that Client holds all rights/permissions necessary to use and distribute Client materials and tokens. Client is responsible for reward fulfilment obligations set in campaign terms.

5.3 Community Content.

Community Content is user-generated; GetCULTD does not endorse or pre-screen it. Client accepts that Community Content may be inaccurate or infringing and indemnifies GetCULTD for claims arising from Community Content related to Client campaigns. GetCULTD may, but is not obliged to, moderate or remove content that is unlawful or harmful.

5.4 Non-Circumvention.

For 12 months after the last date of service, Client will not directly contract or pay any KOL, influencer or participant that GetCULTD "Introduced" to Client to avoid fees. "Introduced" means (a) contact details provided in writing by GetCULTD, or (b) GetCULTD's written introduction. Pre-existing relationships documented prior to introduction are excluded. Breach entitles GetCULTD to liquidated damages equal to six (6) months of Client's average monthly fees paid to GetCULTD in the prior 12 months (or actual proven damages if greater), and injunctive relief.

6. Influence Scores, Automated Decisions & Appeals

6.1 Proprietary Scoring & Trade Secrets.

Influence Scores, scoring algorithms, bot detection, and reward allocation logic are GetCULTD proprietary trade secrets and will not be disclosed in raw form. Clients receive aggregated reporting and campaign outputs.

6.2 Automated Decisions & Profiling Rights.

Automated processing is used to generate scores and allocate rewards. A data subject (including campaign participants) or Client may request (i) a meaningful explanation of the decision logic to the extent necessary to understand the outcome, (ii) human review, and (iii) correction where a manifest error materially affected allocations. Submit requests to team@getcultd.com. GetCULTD will acknowledge requests within 7 days and complete a human review within 30 days (or 7 days where the decision had urgent financial impact). If we determine a material error occurred, GetCULTD will correct the outcome and may, at its discretion, issue token credits or other remedial measures. This process will not require disclosure of trade secrets or source code beyond an explanation of the decision and outcome.

7. Moderation, Suspension & Reinstatement

7.1 Immediate Suspension Right.

GetCULTD may suspend campaigns, participant accounts, automation features or access immediately if GetCULTD reasonably believes the activity: (a) is unlawful, (b) materially violates third-party platform rules, (c) creates material regulatory or reputational risk, or (d) evidences significant fraud. Where practicable, GetCULTD will provide 24 hours' notice and a remediation window prior to suspension.

7.2 Post-Suspension Review & Reinstatement.

After any suspension, GetCULTD will complete an internal review within 72 hours and either reinstate services or provide written reasons. Client may request escalation review and will be given the opportunity to remediate where practicable.

8. Intellectual Property; Confidentiality; Publicity

8.1 GetCULTD IP.

All right, title and interest in the Platform, software, algorithms, Influence Scores, GrindFi engine and related materials remain the exclusive property of GetCULTD. Client obtains a limited, non-exclusive, non-transferable license to use the Platform during the subscription term for campaign execution only. Reverse engineering is prohibited.

8.2 Client IP.

Client retains ownership of its trademarks and campaign materials. Client grants GetCULTD a non-exclusive license to use Client IP for campaign execution, reporting and (unless Client opts out in writing within 14 days of campaign start) marketing case studies. Notwithstanding opt-out, GetCULTD may use aggregated, anonymised metrics that do not identify Client.

8.3 Confidentiality.

Each Party will protect Confidential Information of the other with at least the same care as it uses to protect its own confidential information, but in no event less than reasonable care. Confidentiality obligations survive termination.

9. Data Protection, Privacy & DPA

9.1 Privacy Policy.

GetCULTD processes personal data in accordance with its Privacy Policy (wallet addresses, social handles, campaign logs) which is incorporated by reference. The Privacy Policy sets out data subject rights, retention, cookies and security measures.

9.2 DPA.

For enterprise clients or as required by law, the parties will execute a GDPR/UK GDPR-compliant Data Processing Addendum (DPA) that governs subprocessors, security standards, data breach notification (GetCULTD will notify Client of personal data breaches within 72 hours of detection where legally required), assistance with SARs, and deletion/return mechanics. The DPA supersedes conflicting data protection wording here.

9.3 Subprocessors & Transfers.

GetCULTD uses subprocessors (hosting, payment providers, analytics). We publish a list of subprocessors and will provide 10 days' notice for material additions. GetCULTD remains responsible for acts and omissions of its subprocessors. International transfers are protected by appropriate safeguards (SCCs, IDTA, or other legal mechanisms).

10. Reporting, Audits & Transparency

10.1 Reporting.

GetCULTD provides aggregated campaign reports. Reports, reward outputs and scoring are final and binding absent manifest error. GetCULTD is not required to disclose raw algorithmic data, source code or trade secrets.

10.2 Audit Rights.

Client may request one audit in any 12-month period limited to non-proprietary metrics and redacted data, subject to NDA, at Client's cost, and scheduled at reasonable times. GetCULTD may refuse audits that would require disclosure of trade secrets or materially disrupt operations.

11. Liability, Insurance & Limitations

11.1 No Guarantee.

GetCULTD provides tools and services but does not guarantee token prices, liquidity, TVL, market adoption, or specific user growth. Results depend on Client strategy, market conditions and third parties.

11.2 Aggregate Liability Cap.

Except for liability resulting from GetCULTD's fraud or willful misconduct, or GetCULTD's obligations under an executed DPA, GetCULTD's aggregate liability arising from or relating to these Terms (in contract, tort (including negligence) or otherwise) will not exceed the greater of: (a) the aggregate fees actually paid by Client to GetCULTD under these Terms in the 12 months immediately preceding the claim; or (b) USD 100,000. In no event will GetCULTD be liable for indirect, incidental, special, punitive or consequential damages (including lost profits, lost business or reputation). Any claim must be brought within 12 months from the date the cause of action arose. This clause harmonises applicable liability limits across our documents.

11.3 Carve-outs.

The liability cap does not apply to liability arising from GetCULTD's fraud, willful misconduct, breaches of confidentiality or obligations under a DPA.

11.4 Insurance.

GetCULTD will maintain commercially reasonable cyber and professional liability insurance. For enterprise engagements, higher cover (e.g., minimum USD 1,000,000) may be documented in the Order Form.

12. Indemnities

12.1 Client Indemnity.

Client indemnifies, defends and holds harmless GetCULTD and its officers, directors and employees from any third-party claims, damages, losses or expenses arising from: (a) Client campaign content, Community Content, tokens or rewards; (b) Client's breach of these Terms; (c) Client's non-compliance with law; (d) Client IP infringement. GetCULTD will notify Client promptly of any claim and may assume defence.

12.2 GetCULTD Indemnity.

GetCULTD will indemnify Client against third-party claims that the Platform (excluding Client content) infringes third-party IP, subject to the liability cap and provided Client: (i) promptly notifies GetCULTD, (ii) allows GetCULTD to control defence, and (iii) cooperates. Remedy options include procuring rights, modifying the Platform, or termination and refund of unused prepaid fees.

13. Sanctions, AML, Onboarding & Screening

13.1 Representations.

Client represents and warrants it is not a sanctioned person or entity and will comply with applicable sanctions, export control and AML laws.

13.2 Screening & Right to Refuse.

GetCULTD may perform sanctions, AML, KYC and other screening on onboarding or at any time. GetCULTD may suspend or terminate services if Client or beneficial owners appear on sanctions lists or pose regulatory risk.

14. Security, Vulnerability Disclosure & Good-Faith Research

14.1 Security.

GetCULTD implements reasonable technical and organisational measures appropriate to the risk (encryption, access controls, logging). Specific controls are described in the DPA for enterprise Clients.

14.2 Vulnerability Disclosure.

We welcome responsible disclosure. Report security issues to security@getcultd.com. Good-faith researchers who follow our disclosure policy will be provided safe-harbour from legal action consistent with the policy.

15. Marketing, Publicity & Co-branded Claims

15.1 Publicity.

Unless Client opts out in writing within 14 days of campaign start, GetCULTD may reference Client's name, logo and non-confidential outcomes in marketing and case studies. Client may not unreasonably withhold consent for truthful statements of fact. GetCULTD may always use aggregated, anonymised metrics.

15.2 Co-Branded Claims & Tokens.

Any co-branded marketing content that references token value, financial performance, or returns must be pre-approved in writing by Client and include appropriate legal disclaimers. GetCULTD makes no financial promises regarding tokens (including $CULTD).

16. Term, Termination & Effect

16.1 Term & Renewal.

Subscriptions begin on the Effective Date and auto-renew for the same term unless either party gives notice prior to renewal. Minimum terms purchased (if any) apply and early termination may leave fees due for the minimum term.

16.2 Termination for Convenience.

Either party may terminate with 30 days' written notice; termination does not relieve Client of payment obligations for any minimum committed term.

16.3 Termination for Cause.

Either party may terminate for material breach that remains uncured for 14 days (where practicable). GetCULTD may suspend or terminate immediately for illegal campaigns, material sanctions or fraud.

16.4 Effects of Termination.

Upon termination, Client access ceases. Surviving obligations include: IP, confidentiality, indemnities, liability caps, non-circumvention, DPA obligations and any payment obligations accrued prior to termination.

17. Dispute Resolution, Governing Law & Equitable Relief

17.1 Governing Law.

These Terms are governed by the laws of England & Wales.

17.2 Arbitration & Class Waiver.

Disputes not resolved amicably within 30 days will be finally settled by arbitration under LCIA Rules, seated in London, in English. Both parties waive the right to participate in class, collective or representative actions. Notwithstanding arbitration, either party may seek interim or injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

18. Miscellaneous

18.1 Force Majeure.

Neither party is liable for failure due to events beyond reasonable control (including but not limited to blockchain forks, third-party API changes, exchange outages, strikes, cyberattacks, government acts).

18.2 Assignment.

Client may not assign these Terms without GetCULTD's prior written consent. GetCULTD may assign to an affiliate or in connection with a sale or reorganisation.

18.3 Severability.

If any provision is invalid or unenforceable, the remainder remains in force.

18.4 Entire Agreement.

These Terms, the Order Form, any executed MSA and an executed DPA (if applicable) constitute the entire agreement between the parties and supersede prior proposals or agreements relating to the subject matter.

19. Short Checkout Summary (to present in the signup modal)

By checking "I agree" you confirm you have read the full Terms and accept that:

  • Fees are paid in advance and are generally non-refundable (except for GetCULTD's uncured material breach).
  • We own our algorithms and will not disclose source code; you can appeal automated decisions and we will review within 30 days (7-day acknowledgement).
  • Token payments are accepted only by agreement and are subject to liquidity, escrow and sanctions checks.

20. Contact